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In this paper, through the SME status of customer relationship management and problem analysis, and to strengthen its management of its lack of response, try to meet customers diverse, individualized needs, improve customer relationships, have more customer information, improving customer satisfacti

This article main through on SMEs customer relationship management of status and problem analysis, made its insufficient and the strengthened its management of should measures, as far as possible meet customer diversification, and personalized of demand, improve customer relationship, master more of

This article mainly through to the small and medium-sized enterprise customer relations management present situation and the problem analysis, proposed its insufficient and strengthens its management to be supposed to the measure, satisfies the customer diversification, the personalized demand as fa

This article main through on SMEs customer relationship management of status and problem analysis, made its insufficient and the strengthened its management of should measures, as far as possible meet customer diversification, and personalized of demand, improve customer relationship, master more of